Payment Security

 

At Khaas Libas, your online safety is our top priority. We are committed to offering a secure shopping environment so you can place orders with complete confidence. This Payment Security Policy explains how we protect your financial information and ensure safe online transactions.

1. Industry-Standard Security Measures

Our website uses advanced security technologies to keep your personal and payment information safe. These methods include:

  • SSL (Secure Socket Layer) Encryption on all pages
  • Secure Checkout & Encrypted Payment Processing
  • Firewall protection on all our servers
  • Regular security scans to detect vulnerabilities

The padlock symbol in your browser and the https:// URL indicate that your connection is secure.

2. Third-Party Payment Protection

All payments made on our website are processed by trusted, globally recognized payment platforms, such as:

  • Shopify Payments
  • Stripe
  • PayPal
  • Apple Pay & Google Pay

These providers use **bank-level security** to process your transactions safely and securely.

3. PCI-DSS Compliance

Khaas Libas and our payment processors comply with the Payment Card Industry Data Security Standard (PCI-DSS). This means:

  • We DO NOT store your credit or debit card details.
  • All card information is encrypted during transmission.
  • Transactions take place through secure, certified servers.
  • Strict protocols ensure protection from unauthorized access.

4. Secure Payment Options

We offer multiple secure payment options to ensure convenience and peace of mind:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Shop Pay
  • Apple Pay & Google Pay
  • Clearpay / Klarna (where available)

All payment methods undergo strict authentication and verification checks.

5. Secure Customer Accounts

To enhance your security, we encourage customers to:

  • Create a strong, unique password for their accounts
  • Avoid sharing login details with anyone
  • Log out after using a shared or public device
  • Enable two-factor authentication where available

6. No Unauthorized Charges

We value transparency and trust. Therefore:

  • You will NEVER be charged without prior consent
  • No hidden fees or extra charges are added at checkout
  • All charges are clearly displayed before you complete your purchase

7. Resolving Payment Issues

If you experience any of the following, we are here to help immediately:

  • Unrecognized transactions
  • Payment errors
  • Double charges
  • Checkout issues

We will assist with resolving concerns promptly and liaise with payment providers if needed.

8. Your Responsibilities

While we take extensive measures to protect your data, customers also play an important role in maintaining security. We recommend:

  • Using a secure and private internet connection when shopping
  • Not sharing OTPs, passwords, or card details with anyone
  • Reporting suspicious emails, messages, or activities to us

9. Contacting Us

If you have questions about our payment security measures or need support, please contact our customer service team:

Email: khaaslibas.uk@gmail.com